Terms of Service
Last updated: 1 July 2026
These Terms of Service ("Terms") govern your access to and use of MouCFO (the "Service"), operated by Mou Consulting Ltd ("we", "us", "our"). By creating an account or using the Service you agree to these Terms.
1. Your account
You must be at least 18 and have authority to bind your organisation. You are responsible for the confidentiality of your credentials and for all activity under your account.
2. Subscriptions & trial
New accounts receive a 14-day free trial. After the trial you must select a paid plan to continue using the Service. Subscriptions renew automatically until cancelled. Fees are non-refundable except where required by law.
3. Acceptable use
You must not (a) reverse engineer the Service, (b) use it to violate any law, (c) upload malicious code, or (d) resell access without our written consent.
4. Your data
You retain all rights in the financial data you upload. You grant us a limited licence to process it solely to operate the Service, including passing it to trusted sub-processors (hosting, AI providers). See our Privacy Policy.
5. AI outputs
The Service produces AI-generated commentary, forecasts and narratives. These are informational only and must be reviewed by a qualified finance professional before being relied upon. We disclaim liability for decisions taken solely on AI output.
6. Availability
We target 99.5% monthly uptime but do not guarantee uninterrupted access. Scheduled maintenance may occur outside UK business hours.
7. Termination
Either party may terminate for material breach with 30 days' notice. You can cancel at any time from account settings; your data is retained for 30 days after cancellation before deletion.
8. Limitation of liability
To the maximum extent permitted by law, our aggregate liability is capped at the fees you paid in the 12 months preceding the claim. We are not liable for indirect or consequential loss, including lost profits or reputational damage.
9. Governing law
These Terms are governed by the laws of England and Wales, and the courts of England have exclusive jurisdiction.
10. Contact
Questions? Email enquiries@mouconsulting.co.uk.